AI

3 Technologies To Create The Best Chatbot
AI

3 Technologies To Create The Best Chatbot

**Chatbots are fast becoming a new pillar in Customer Experience. But as you may have experienced yourself, not all chatbots meet requirements. And what separates a good chatbot from a bad one is…

Matilda Elfman
4 ways AI can improve your customer experience
AI

4 ways AI can improve your customer experience

*We’re facing a recession. Companies all over the world are struggling with financial challenges. Expenses get reevaluated. New projects are put on hold. Everyone has to tighten the belt. But when times are tough, [it’s more important than ever to not lose focus on customer…

Matilda Elfman
Detecting toxic messages in Swedish language
AI

Detecting toxic messages in Swedish language

Even though the rapid development of Internet and social media contributes significantly to human connection, it is undeniable that this is also the very reason why toxic behaviors become more common online. Thus, toxic comments classification has been researched by experts in the Machine Learning…

Mia
Grouping similar sentences for faster intent training
AI

Grouping similar sentences for faster intent training

Back in December 2020, we successfully extended a powerful Natural Language Processing (NLP) model called "SentenceTransformers" to Swedish language. We hate to brag, but after publishing the [blog…

Mia
Extending SentenceTransformers to Swedish language
AI

Extending SentenceTransformers to Swedish language

The story of the NLP team from Hello Ebbot extending SentenceTransformers to Swedish started a month ago, when we unexpectedly received a call from Santa Claus... 🎅🏼 Santa: Hello, is this Hello Ebbot's NLP team? It's Santa Claus speaking! Hello Ebbot is on the Nice List this year and I…

Mia
Chat messages spam classifier using machine learning
AI

Chat messages spam classifier using machine learning

In the last blog, Ebbot explained to you the training process which helps him correctly respond to your queries. As mentioned in the end of the blog, every time Ebbot fails to understand you, he will learn from your messages…

Mia
How a chatbot interpret human language?
AI

How does Ebbot interpret human language?

Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. To tell you the truth, I don't speak human language! But I'm lucky enough to receive help from my colleagues, specifically…

Mia
Open-source resources for NLP tasks in Swedish
AI

Open-source resources for NLP tasks in Swedish

The field of natural language processing (NLP) has grown in the past few years with an incredible speed. State-of-the-art, yet open-source tools developed by popular companies and/or researchers in the field, such as OpenAI with GPT-2/3,…

Mia
Robots reading emotions in text: a report on a new sentiment analysis model by Hello Ebbot
AI

Robots reading emotions in text: a report on a new sentiment analysis model by Hello Ebbot

Recently, there has been an increase in the need for an automated sentiment analysis model among businesses, especially within e-commerce. Currently, there are many pre-trained models available to be quickly applied. However, they are often not completely free nor do they support Swedish language…

Mia

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