chatbot

3 Technologies To Create The Best Chatbot
AI

3 Technologies To Create The Best Chatbot

**Chatbots are fast becoming a new pillar in Customer Experience. But as you may have experienced yourself, not all chatbots meet requirements. And what separates a good chatbot from a bad one is…

Matilda Elfman
4 ways AI can improve your customer experience
AI

4 ways AI can improve your customer experience

*We’re facing a recession. Companies all over the world are struggling with financial challenges. Expenses get reevaluated. New projects are put on hold. Everyone has to tighten the belt. But when times are tough, [it’s more important than ever to not lose focus on customer…

Matilda Elfman
What is a Chatbot?
Chatbot

What is a Chatbot?

Chatbot is a term that has popped up more and more often over the last few years. Many companies have on their agenda to implement chatbots in an array of different cases. Customer service, HR, IT support, E commerce -- are all great uses for a chatbot. But what does it really mean when we say…

Oliver Wirström
3 Steps To Make Sure Your Chatbot Is GDPR Compliant
Chatbot

3 Steps To Make Sure Your Chatbot Is GDPR Compliant

In what way do chatbots fall under GDPR? What kind of data is protected? And what measures need to be taken to make sure your chatbot is GDPR compliant? Read on to get these questions answered and join us for a deep dive into the exciting world of data privacy. ## What is GDPR? Does May 25th 2018…

Matilda Elfman
Autocorrect spelling mistakes in Swedish language
Chatbot

Autocorrect spelling mistakes in Swedish language

As human beings, it is simple for us to understand text messages that contain spelling mistakes. But do you know that sometimes Ebbot cannot comprehend messages if there are too many misspelled words? Understanding that typos can be one of the reasons why Ebbot cannot give the right response, our…

Mia
Paraphrase Questions In Swedish Using T5
Chatbot

Paraphrase Questions In Swedish Using T5

After one month of preparing the dataset and training, we proudly present to you a T5 (Text-To-Text Transfer Transfromer) based model that paraphrases any questions in the Swedish language. You might recall that we already developed a [similar…

Mia
Secure personal data with Hello Ebbot's dishwasher
Chatbot

Secure personal data with Hello Ebbot's dishwasher

As a multidisciplinary employee, Ebbot is able to work in many positions, such as Customer Service or Helpdesk Digital Assistant. This means that he sometimes has to ask your personal information to help you solve problems. Are you wondering if it is safe to share…

Mia
How a chatbot interpret human language?
AI

How does Ebbot interpret human language?

Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. To tell you the truth, I don't speak human language! But I'm lucky enough to receive help from my colleagues, specifically…

Mia

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