chatbot

ChatGPT vs. Paid Chatbot Platforms - What sets them apart?
- "ChatGPT is free - why aren't you?" - "We want a chatbot that is like ChatGPT." - "What differentiates your platform from ChatGPT?" Above is a snapshot of questions that our sales team has received over the past few months, and I am not surprised. When…
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Everything you need to know about chatGPT
ChatGPT is dominating the internet right now. It's the fastest-growing AI system to date & only one week after its launch it reached over 1 million users. But what is it, how can you use it, and what's so great about it? Have you ever dreamt of having a friend to talk with at any time; who can…
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Chatbot Safety: Potential Threats and How To Overcome Them
Nobody wants to get hacked. Or get their sensitive data leaked. And so, it is not surprising that one of the most common concerns regarding chatbots is safety. But don't fear - there's a way to keep your chatbot and sensitive data safe. Chatbots are powerful tools for everything from automating…
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AI Chatbots: Your Secret Black Friday Weapon
It’s that time of the year again... **Even though Black Friday certainly excites many companies in eCommerce, it's also a stressful time for many employees -- specifically those working in customer service. But don’t despair – we have a secret weapon for you to survive this upcoming…

3 Technologies To Create The Best Chatbot
**Chatbots are fast becoming a new pillar in Customer Experience. But as you may have experienced yourself, not all chatbots meet requirements. And what separates a good chatbot from a bad one is…

4 ways AI can improve your customer experience
**We’re facing a recession. Companies all over the world are struggling with financial challenges. Expenses get reevaluated. New projects are put on hold. Everyone has to tighten the belt. But when times are tough, [it’s more important than ever to not lose focus on customer…

What is a Chatbot?
**Chatbot is a term that has popped up more and more often over the last few years. Many companies have on their agenda to implement chatbots in an array of different cases. Customer service, HR, IT support, eCommerce -- are all great uses for a chatbot. But what does it really mean when we say…

3 Steps To Make Sure Your Chatbot Is GDPR Compliant
In what way do chatbots fall under GDPR? What kind of data is protected? And what measures need to be taken to make sure your chatbot is GDPR compliant? Read on to get these questions answered and join us for a deep dive into the exciting world of data privacy. ## What is GDPR? Does May 25th…

Autocorrect spelling mistakes in Swedish language
As human beings, it is simple for us to understand text messages that contain spelling mistakes. But do you know that sometimes Ebbot cannot comprehend messages if there are too many misspelled words? Understanding that typos can be one of the reasons why Ebbot cannot give the right response, our…

Paraphrase Questions In Swedish Using T5
After one month of preparing the dataset and training, we proudly present to you a T5 (Text-To-Text Transfer Transfromer) based model that paraphrases any questions in the Swedish language. You might recall that we already developed a [similar…

Secure personal data with Hello Ebbot's dishwasher
As a multidisciplinary employee, Ebbot is able to work in many positions, such as Customer Service or Helpdesk Digital Assistant. This means that he sometimes has to ask your personal information to help you solve problems. Are you wondering if it is safe to share…

How does Ebbot interpret human language?
Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. To tell you the truth, I don't speak human language! But I'm lucky enough to receive help from my colleagues, specifically…