NLP
3 Technologies To Create The Best Chatbot
**Chatbots are fast becoming a new pillar in Customer Experience. But as you may have experienced yourself, not all chatbots meet requirements. And what separates a good chatbot from a bad one is…
Detecting toxic messages in Swedish language
Even though the rapid development of Internet and social media contributes significantly to human connection, it is undeniable that this is also the very reason why toxic behaviors become more common online. Thus, toxic comments classification has been researched by experts in the Machine Learning…
Grouping similar sentences for faster intent training
Back in December 2020, we successfully extended a powerful Natural Language Processing (NLP) model called "SentenceTransformers" to Swedish language. We hate to brag, but after publishing the [blog…
Extending SentenceTransformers to Swedish language
The story of the NLP team from Hello Ebbot extending SentenceTransformers to Swedish started a month ago, when we unexpectedly received a call from Santa Claus... 🎅🏼 Santa: Hello, is this Hello Ebbot's NLP team? It's Santa Claus speaking! Hello Ebbot is on the Nice List this year and I…
Chat messages spam classifier using machine learning
In the last blog, Ebbot explained to you the training process which helps him correctly respond to your queries. As mentioned in the end of the blog, every time Ebbot fails to understand you, he will learn from your messages in the…
How does Ebbot interpret human language?
Hi everyone, my name is Ebbot. Since I started working here at Hello Ebbot, I have received many questions about how I have the ability to interpret human language as a chatbot. To tell you the truth, I don't speak human language! But I'm lucky enough to receive help from my colleagues, specifically…
Open-source resources for NLP tasks in Swedish
The field of natural language processing (NLP) has grown in the past few years with an incredible speed. State-of-the-art, yet open-source tools developed by popular companies and/or researchers in the field, such as OpenAI with GPT-2/3, Explosion with…
Robots reading emotions in text: a report on a new sentiment analysis model by Ebbot
Recently, there has been an increase in the need for an automated sentiment analysis model among businesses, especially within e-commerce. Currently, there are many pre-trained models available to be quickly applied. However, they are often not completely free nor do they support Swedish language…