Security

Compliant? Check Secure? Double-check

Automate service processes without a worry with an AI Agentic platform that prioritizes security

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Trust isn’t built overnight…

It’s earned through transparency, consistency, and an unwavering commitment to security. That’s why we’ve embedded security into our platform from the ground up.

With advanced encryption, secure access controls, and strict compliance, we protect your data at every stage. That way, you can focus on delivering exceptional service – not worrying about security.

Data control

Data management tailored to your needs

Hosting options

Set your own data retention schedule, and we’ll take care of the rest. From secure storage to timely removals, we manage data lifecycle according to your needs and compliance requirements.

Retention policies

Set your own data retention schedule, and we’ll take care of the rest. From secure storage to timely removals, we manage data lifecycle according to your needs and compliance requirements.

Data encryption

Our unique “Dishwasher” feature scrubs sensitive data from your system, ensuring secure and compliant data management. With Ebbot, you’re protected every step of the way.

Always on

Built on trust, proven by transparency

24/7 monitoring

We proactively monitor around the clock to catch and resolve security issues before they impact you, so you can focus on business as usual.

Regular pen tests

Routine testing helps us uncover potential weaknesses, strengthening your data’s protection against real-world threats.

Full transparency

Our Trust Center provides a transparent and full view of the measures we take to keep your data safe and compliant.

Certifications

Meeting the highest security standards

Ebbot is ISO/IEC 27001 certified and fully GDPR compliant and with an Information Security Management System (ISMS) in place, every part of the platform is protected end to end.

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Regulations

Compliant with the EU AI Act

Ebbot already meets the full requirements of the EU AI Act, ensuring you get AI that is transparent, accountable, and safe by design.

Access control

Access that puts you in control

SAML 2.0 Authorization
Easily enable secure access for users and customers with SAML 2.0, seamlessly integrated into your chat interface for added convenience and security.
Single Sign-On (SSO)
Simplify access managment with Single Sign-On – one login for multiple applications, giving users a secure, streamlined experience.
Multi-Factor Authentication
For extra security, we enforce multi-factor authentication across all logins, adding an essential layer to keep unauthorized access out.
Customizable Password Policies
For extra security, we enforce multi-factor authentication across all logins, adding an essential layer to keep unauthorized access out.
Role-Based Access Controls
Control who sees what with precise, role-based permissions, so only the right people access sensitive data.

"Security and compliance are at the heart of everything we do. To be the best in service automation, we have to be the best in security."

–Julia Petti

Head of Compliance, Ebbot

Julia Petti (Ebbot)
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Let us show you our safe, compliant, and powerful automation tools

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