Everything you need to know about chatGPT
Chatbot

Everything you need to know about chatGPT

ChatGPT is dominating the internet right now. It's the fastest-growing AI system to date & only one week after its launch it reached over 1 million users. But what is it, how can you use it, and what's so great about it? Have you ever dreamt of having a friend to talk with at any time; who can…

Matilda Elfman

Latest stories

New in Ebbot: Conversational Live Shopping
ProductNews

New in Ebbot: Conversational Live Shopping

Providing live chat support has become a must-have for businesses. It is the support channel customers prefer with the price tag businesses crave. But live chat has a lot more to offer. This is why we are thrilled to announce Conversational Live Shopping. A feature taking the live chat to the…

Matilda Elfman
Messenger Marketing: A powerful new tool in the Ebbot Platform
MessengerMarketing

Messenger Marketing: A powerful new tool in the Ebbot Platform

In today's fast-paced digital world, capturing your customer's attention can be a real challenge - that's why we're thrilled to announce the latest addition to the Ebbot platform: Messenger Marketing. Send messages and updates directly to your…

Matilda Elfman
Ebbot x Dixa= a match made in customer support heaven
ProductNews

Ebbot x Dixa= a match made in customer support heaven

**Managing multiple customer support channels can be challenging, but with the new Dixa-Ebbot integration, it is easy. This new integration lets agents handle incoming chats directly in Dixa, while still having access to all the bot functionality available in the Ebbot…

Matilda Elfman
Everything you need to know about chatGPT
Chatbot

Everything you need to know about chatGPT

ChatGPT is dominating the internet right now. It's the fastest-growing AI system to date & only one week after its launch it reached over 1 million users. But what is it, how can you use it, and what's so great about it? Have you ever dreamt of having a friend to talk with at any time; who can…

Matilda Elfman
Chatbot Safety: Potential Threats and How To Overcome Them
Chatbot

Chatbot Safety: Potential Threats and How To Overcome Them

Nobody wants to get hacked. Or get their sensitive data leaked. And so, it is not surprising that one of the most common concerns regarding chatbots is safety. But don't fear - there's a way to keep your chatbot and sensitive data safe. Chatbots are powerful tools for everything from automating…

Matilda Elfman
AI Chatbots: Your Secret Black Friday Weapon
Chatbot

AI Chatbots: Your Secret Black Friday Weapon

It’s that time of the year again... **Even though Black Friday certainly excites many companies in eCommerce, it's also a stressful time for many employees -- specifically those working in customer service. But don’t despair – we have a secret weapon for you to survive this upcoming…

Matilda Elfman
3 Technologies To Create The Best Chatbot
Chatbot

3 Technologies To Create The Best Chatbot

**Chatbots are fast becoming a new pillar in Customer Experience. But as you may have experienced yourself, not all chatbots meet requirements. And what separates a good chatbot from a bad one is…

Matilda Elfman
4 ways AI can improve your customer experience
Chatbot

4 ways AI can improve your customer experience

**We’re facing a recession. Companies all over the world are struggling with financial challenges. Expenses get reevaluated. New projects are put on hold. Everyone has to tighten the belt. But when times are tough, [it’s more important than ever to not lose focus on customer…

Matilda Elfman
What is a Chatbot?
Chatbot

What is a Chatbot?

**Chatbot is a term that has popped up more and more often over the last few years. Many companies have on their agenda to implement chatbots in an array of different cases. Customer service, HR, IT support, eCommerce -- are all great uses for a chatbot. But what does it really mean when we say…

Oliver Wirström
Customer experience trends 2023
Customer experience

Customer Experience Trends 2023

When it comes to Customer Experience, things are changing rapidly. Companies are constantly innovating the ways customer experience can be more efficient. In the past customer experience has not been prioritized in organisations. But business…

Oliver Wirström
Ebbot acquires martech company dialogtrail
Pressrelease

Hello Ebbot acquires Dialogtrail AB

With customers like Jollyroom, Skincity & Outnorth -- Dialogtrail has really made a dent in the world of eCommerce. **Their dynamic…

Oliver Wirström
3 Steps To Make Sure Your Chatbot Is GDPR Compliant
Chatbot

3 Steps To Make Sure Your Chatbot Is GDPR Compliant

In what way do chatbots fall under GDPR? What kind of data is protected? And what measures need to be taken to make sure your chatbot is GDPR compliant? Read on to get these questions answered and join us for a deep dive into the exciting world of data privacy. ## What is GDPR? Does May 25th…

Matilda Elfman
Why proactive support should be your main focus 2022
Customer experience

Why proactive support should be your main focus 2022

**The market has changed. Consumer expectations have never been this high. At the same time competition is constantly increasing. Conclusion: Customer experience has never been more important. In fact, today [89% of businesses compete primarily on the basis of customer…

Matilda Elfman
Autocorrect spelling mistakes in Swedish language
Chatbot

Autocorrect spelling mistakes in Swedish language

As human beings, it is simple for us to understand text messages that contain spelling mistakes. But do you know that sometimes Ebbot cannot comprehend messages if there are too many misspelled words? Understanding that typos can be one of the reasons why Ebbot cannot give the right response, our…

Mia
Paraphrase Questions In Swedish Using T5
Chatbot

Paraphrase Questions In Swedish Using T5

After one month of preparing the dataset and training, we proudly present to you a T5 (Text-To-Text Transfer Transfromer) based model that paraphrases any questions in the Swedish language. You might recall that we already developed a [similar…

Mia

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