Live Chat. But harder, better, faster, stronger.

Juggle multiple chats per agent with ease. Collaborate live with your chatbot or ticketing system. Fully automate parts of conversations while keeping full control.

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A better support experience

Cut steps required to speak to a person

Handle more customers per agent

Cut response times

Reach a new level of efficiency

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Solves the biggest problem in customer service. Overload.

We all know that super-agent that can handle 12 customers at once in the chat. Not everyone can be like that though. Until now.

We’ve made handling multiple chats easier than ever. With help of the AI technology we use in our chatbots, the agent is more powerful than ever – handling more chats, with better accuracy.

All the features you've ever
wanted in a live chat

Control your chat flows better by sending the right chats to the right people in your organisation based on their skills. Every agent can add skills to their account that will sort the chats based on what the customer asks about.

Your standard customer service macros made even smarter. Base your quick replies on replies already existing in the chatbot. Find the right response based on what the chatbot would have said. Making conversations lightning fast.

With autopilot, agents can pass the conversation over to the chatbot when possible. This is particularly useful when customer information needs to be collected. Just let Ebbot collect information while the agent talks to other customers.

Globe with questions in different languages circling around

With Ebbot Power Ups, your agents can enable powerful integrations. Identify the customer with BankID or create a ticket in Zendesk with just the push of a button.

Interactive response cards for a chatbot

Get all customer information gathered in one place. See where on your website the customer has looked, review previous cases, and get a handle on what services/products customers have with you. All gathered in one place.