ProductNews

Managing multiple customer support channels can be challenging, but with the new Dixa-Ebbot integration, it is easy. This new integration lets agents handle incoming chats directly in Dixa, while still having access to all the bot functionality available in the Ebbot platform. Ensuring a seamless customer support experience for both agents and customers.

Providing live chat support has become a must-have for businesses. It is the support channel customers prefer with the price tag businesses crave. But live chat has a lot more to offer. This is why we are thrilled to announce Conversational Live Shopping. A feature taking the live chat to the…