Open the door to AI-powered support.

Provide fast, reliable support for all resident needs—whenever, wherever, and in their language of choice.

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Reduce support load on phone & email

Keep residents informed 24/7

Cut operational costs by 60%

Enable self-service

Boost availability

Don’t leave your residents hanging

From broken radiators to missing invoices, issues can happen at any day or hour.

With Ebbot's AI-powered Service Automation platform, you can deliver smooth, personalized assistance to every resident, whenever and wherever they need it.

The road to smarter residential support starts with AI.

Automate the repetitive

Let an AI agent automatically reach out and handle common resident concerns like maintenance requests, payment processing, or utility disruptions. Freeing up time for your support team to focus on more valuable interactions.

Keep residents informed

Automatically notify residents about building security updates, fire drills, or compliance changes—ensuring everyone stays informed without manual effort.

Boost self-service

Let residents manage tasks on their own with 24/7 available support, whether applying for a home, paying rent, or filing complaints—reducing inquiries and enhancing the tenant experience.

How it works

Powered by AI.
Backed by humans.

With our service-optimized AI models, you can create an AI agent that handles all FAQ-style questions in an instant. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate customer support – no training required!

Illustration of uploading data sources into EbbotGPT knowledge manager

For more complex issues that require integrations with other systems, you can boost the AI agents's capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide customer through processes like bookings or loyalty-program signup one step at a time.

Illustration of the Ebbot visual drag-and-drop bot studio

Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both ecustomers and agents