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Generative AI for service excellence
The future of generative AI
for support operations
Today, EbbotGPT automates service experiences in a way that is more human-like than ever before. Leveraging the highest performing Large Language Models (LLMs) in combination with business specific knowledge and integrations.
Fully automating complex queries with an impressive 80% resolution rate.
Make Your Knowledge Intelligent
In the information age, ensuring that your company's knowledge is easily accessible is essential. By connecting your knowledge base or uploading documents like PDFs, you make sure that your generative AI can access the most accurate and trusted sources using our Retrieval-Augmented Generation (RAG).
This streamlined approach enhances your service processes, providing quick and reliable information whenever it's needed, keeping your operations efficient and your customers satisfied.
Your AI. Your rules.
EbbotGPT makes it easy to manage that the AI generated responses are relevant for your business. Built-in safeguards significantly reduces the risk of your AI going rouge, providing off-topic answers or hallucinating.
Why leading companies choose EbbotGPT
EbbotGPT is a model-agnostic, future-proofing our clients by ensuring they aren't locked into any specific LLM. This allows them to use the best-performing model for their needs, whether from OpenAI, Google, or our in-house EbbotGPT models.
Our AI engineers, data scientists and service experts continuously refine our in-house LLMs, built on top-performing open-source models and fine-tuned for service with our proprietary dataset.
Ensure seamless growth with a generative AI solution that expands effortlessly as your business evolves, delivering consistent performance and reliability, regardless of the scale of your operations and usage peaks.
Get access to a full suite of automation tools that empower the experience. Ranging from the chat widget and live chat, to system integrations that enable the AI to engage in your service processes and take action, not only providing informative answers.
Demo EbbotGPT with your own support content
Book a demo with one of our experts and get a custom demo of how EbbotGPT would work with your support content.
Looking to automate more with GenAI?
Interested in how Ebbot can help you?