Integrate your systems
Ebbot is a Global Gold Partner to TOPdesk. Integrate Ebbot seamlessly with TOPdesk’s self-service portal to create, escalate, and update cases directly in TOPdesk.
Create and retrieve the status of cases. Currently used by NetOnNet, Byggmax & Nelly.com, GodEl, Soffadirekt and others.
Get started with our Product Finder tool by installing the Ebbot Shopify App. The integration makes the setup process effortless by automatically importing your products, setting up sales tracking and adding add to cart buttons to the finder.
Create tickets directly from the chat. Currently used by Rusta.
Bright has implemented the Ebbot chat snippet in the customer's app. Currently used by Öresundskraft.
Beat customer numbers against Lime to create cases on customer images. Currently used by Bjärekraft.
Make contact. If a contact already exists, create a ticket on the right salesperson. Currently used by Voltiva and others.
Add a ticket directly from the Ebbot chat at the touch of a button. Used today by the innovative insurance company Gofido.
Create tickets without leaving the chat in this futuristic take of ticketing systems: Dixa!
Verification (Zignsec) to verify identity at case creation. Currently used by GodEl.
If you want your products in Ebbot and are using Channable for product feeds you can search for our integration inside of Channable. This will allow you to create a product feed populated with all the fields that are required for a product finder and allow you to easily supplement additional fields you want.
Populate Klaviyo with your collected contact information such as email, phone number and tags from Ebbot. Allowing you to further personalize your marketing based on the interactions customers have with your Product Finder, in Messenger or with your AI Chatbot.
Populate Voyado with your collected contact information such as email, phone number and tags from Ebbot. Allowing you to further personalize your shopping experience by leveraging the interactions customers have with your Product Finder, in Messenger or with your AI Chatbot.
Our integration with Norce makes some of the features enabled right out of the box without any additional setup required. Such as our add to cart functionality inside of your Product Finders.
Make your opt-in forms for collecting Messenger subscribers or Product Finders appear at exactly the right moment with Triggerbee. Our integration enables your website to listen to any event you might set up in Triggerbee to initiate your Ebbot experience.
Ebbot can be integrated with Vitec Arena to handle frequently asked questions from residents. For example, a fully automated flow for reporting errors, rental invoices and such.
Everyone who works with support wants feedback from customers on how they can get better at creating world-class service. A Chatbot is no different, however a integration to Indicate Me help you get feedback from customers on chats performed by both agents and Ebbot
Do we integrate with your systems?
We'll be happy to take the time with you to explore how Ebbot can integrate with your systems to automate large parts of your business.