Flip the switch on AI-powered support.

Offer customers something other energy companies don’t. Lightning-fast, AI-powered service available around-the-clock.

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Reduce support load on phone & email

Handle peaks without adding staff

Cut operational costs by 60%

Enable smoother self-service

Boost availability

Don’t leave your customers in the dark (literally)

Issues can arise at any time — power outages, billing questions, or pricing inquiries. When this happens, customers expect quick support, or they might turn to competitors.

With Ebbot’s AI Service Automation Platform, you can offer customers lightning-fast AI-powered assistance, whenever, and wherever it’s needed.

How it works

Powered by AI.
Backed by humans.

With our service-optimized AI models, you can create an AI agent that handles all FAQ-style questions in an instant. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate customer support – no training required!

Illustration of uploading data sources into EbbotGPT knowledge manager

For more complex issues that require integrations with other systems, you can boost the AI agents's capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide customer through processes like bookings or loyalty-program signup one step at a time.

Illustration of the Ebbot visual drag-and-drop bot studio

Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both ecustomers and agents