Build loyalty through great service
Customer support that’s always in stock!
Don’t let poor customer service experiences send your customers to the competition.
With Ebbot’s AI Service Automation Platform, you can provide customers with instant, AI-powered assistance at every step of their buying journey. Available in any channel, at any time and in 100+ languages.
Powered by AI.
Backed by humans.
With our service-tuned AI models, you can quickly create an AI agent that handles most FAQ-style questions instantly. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate support instantly —no training required!
For more complex issues that require integration with other systems, you can boost the AI agent capabilities by using workflows, triggering predetermined processes based on the user's intent. In our user-friendly bot studio, you can build workflows that guide your customers through complicated processes, one step at a time.
Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both ecustomers and agents
Features tailored for e-commerce & retail
Provide AI-powered support in over 100 languages, plus real-time translation for agents.
Embed personalized guides directly on your site, helping customers quickly find exactly what they need
Let AI handle claims, track orders, and manage billing adjustments with ease.