Raise the bar for citizen support with AI.
Fast, fair, and accessible for all!
Whether citizens are applying for permits or seeking information, they expect quick, reliable service.
With Ebbot's AI Service Automation platform, you can provide all citizens with instant, automated responses across multiple channels and in 100+ languages — ensuring equal access to support for everyone.
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Powered by AI.
Backed by humans.
With our service-optimized AI models, you can create an AI agent that handles all FAQ-style questions in an instant. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate customer support – no training required!
For more complex issues that require integrations with other systems, you can boost the AI agents's capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide customer through processes like bookings or loyalty-program signup one step at a time.
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Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both ecustomers and agents
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The AI toolkit for public support
Integrate with your systems to let the AI agent handle even more complex queries and processes with ease.
Offer AI-powered support in 100+ languages and empower agents with real-time chat translation.
Benefit from full GDPR compliance and advanced AI topic & hallucination safeguards.
Integrate with your core systems
Ready to serve your citizens better with AI? 🤝
Interested in how Ebbot can help you?