Grade-A support, Powered by AI

Empower students and faculty with AI-powered assistance—anytime, anywhere and in 100+ languages.

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Cut response times

Boost student satisfaction

Streamline admin tasks

Reduce staff workload

For students

Provide 24/7 support from day one to graduation.

Provide students with AI-powered assistance throughout their entire academic journey.

Whether it’s course sign-ups, troubleshooting Wi-Fi, or finding answers about course materials, our AI Service Automation Platform ensures you can provide smooth and reliable support at every stage.

For faculty

More teaching.
Less troubleshooting.

Free up faculty from time-consuming IT issues and admin tasks.

With Ebbot, they can have an always-available AI agent providing instant support, resolving admin queries, and troubleshooting quickly. Leaving more time for what truly matter – delivering excellent education.

How it works

Powered by AI.
Backed by humans.

With our service-optimized AI models, you can quickly create an AI agent that handles most FAQ-style questions instantly. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate support to students and faculty – no training required!

Illustration of uploading data sources into EbbotGPT knowledge manager

For more complex issues that require integration with other systems, you can boost the AI:s capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide students or faculty through specific processes, one step at a time.

Illustration of the Ebbot visual drag-and-drop bot studio

Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both end-users and agents