Grade-A support, Powered by AI
Provide 24/7 support from day one to graduation.
Provide students with AI-powered assistance throughout their entire academic journey.
Whether it’s course sign-ups, troubleshooting Wi-Fi, or finding answers about course materials, our AI Service Automation Platform ensures you can provide smooth and reliable support at every stage.
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More teaching.
Less troubleshooting.
Free up faculty from time-consuming IT issues and admin tasks.
With Ebbot, they can have an always-available AI agent providing instant support, resolving admin queries, and troubleshooting quickly. Leaving more time for what truly matter – delivering excellent education.
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Powered by AI.
Backed by humans.
With our service-optimized AI models, you can quickly create an AI agent that handles most FAQ-style questions instantly. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate support to students and faculty – no training required!
For more complex issues that require integration with other systems, you can boost the AI:s capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide students or faculty through specific processes, one step at a time.
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Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both end-users and agents
Trusted by top universities worldwide
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The full toolkit for educational support
Tailor the GenAI-generated responses to suit both students and faculty, using advanced persona prompting and data management.
Break language barriers by providing AI-powered support in 100+ languages, and empower support agents with real-time auto-translation features .
Shield student and institutional data with advanced encryption, secure user authentication, and full GDPR compliance for complete peace of mind.
Integrate with your core systems
Ready to transform your educational support with AI? 🎓
Interested in how Ebbot can help you?