How Elon increased the session value by 30% by making their filtering experience more intiutive

Elon is Sweden's and the Nordic region's largest retail chain for home electronics and white goods and has over 400 stores in Sweden alone.

With around 1 million visiting their website monthly - their website plays a prominent role as a revenue generator. However, Elon also views their website as a valuable resource for educating customers about their products before they visit a physical store.

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Enhanced support and availability in Hello Ebbot

Status Messages: We support this via Aria Live regions

Each message written by an agent is spoken to screen readers using Aria live regions.

Make sure text can be magnified without problems

The widget customizes its content when magnifying the content.

Use text, not images, to display text

The widget complements the icons in the main menu with text

Select clearly which field or element is in focus

Fields that are in focus are clearly displayed.

Orientation: support is available.

The widget adjusts the height, which means that the orientation of the device does not matter.

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