AI Agent - at your service
The next generation of Chatbots
Forget everything you know about chatbots. The Ebbot AI agent is smarter, sharper, and built to adapt perfectly to your business needs. With human-like responses and seamless integrations, this AI agent is ready to step in as your new frontline support, delivering a customer experience that feels anything but robotic. Get ready for the next generation of chatbots. Get ready for the Ebbot AI agent.
Easy to integrate with your core systems
The AI agent
that checks every box
Our advanced generative AI capabilities that lets you run any LLM (Large Language Model) of choice together with your business specific data. Including our own service-tuned LLMs, crafted for greater accuracy and control.
The AI agent understands 100+ languages, seamlessly communicating in any locale and switching mid-conversation. Furthermore, human agents have access to instant two-way AI translation, breaking any language barriers.
Build out defined service processes as workflows in our builder. Train the AI to trigger them when a specific intent is identified or let human agents initiate them at will to speed up administrative tasks.
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Leverage our interactive chat elements, designed to structure and collect data — key for streamlining ticket management and transactional service interactions.
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Fully customize the look and feel of the chat to fit your brand identify. With our persona editor you can give the AI agent detailed instructions of how to respond and act.
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Made for humans
powered by AI
Our live chat tool is designed for ease, giving agents a clear, user-friendly view of all active conversations. Handling multiple chats becomes a breeze, and when extra support is needed, the AI agent is right there, ready to help.
Identify performance gains through service
Your service data holds valuable insights. With conversation data from the AI agent, you can spot trends, enhance customer experiences, and drive growth.
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Frequently asked questions
Yes! The AI Agent works smoothly with most ticketing systems, and we offer pre-built integrations for several leading systems, so setup is quick and easy. The solution is designed to be flexible, connecting with any system that has an open API to keep your workflows running seamlessly.
Yes, the solution is GDPR-compliant, with data security managed under a Data Processing Agreement (DPA) signed with each client, detailing handling practices. Multiple hosting options are available, including an EU sovereign cloud, ensuring data is processed exclusively by European companies. Additional compliance features include tools for "cleaning" personal data from conversations and flexible data retention policies tailored to customer needs.
With workflows, the AI Agent can deliver precise, pre-written answers when a specific intent is detected, ensuring accuracy in important responses. For generative AI answers, there are built-in safeguards to avoid off-topic or misleading replies, and these settings can be customized. Plus, the AI knows when to pause if it’s unsure, so responses stay reliable and relevant
Every AI-generated response is clearly labeled, with sources provided so users can double-check information if needed. The chat widget is also designed to be fully accessible, meeting WCAG (Web Content Accessibility Guidelines) for readability, navigation, and usability on any device, including for users with disabilities.
Level up your service with an AI Agent🔥
Interested in how Ebbot can help you?