Generative AI chatbots for the travel & hospitality sector

Support customers on the fly

Deliver 24/7 AI-powered support that keeps travelers moving—no matter the destination, no matter the language.

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Cut operational costs by 60%

Boost booking conversions

Handle peaks with no extra staff

Build lasting customer loyalty

Power-up with AI

Keep your customers moving, not waiting

Whether in the road or planning their next hotel stay, your customers deserve fast, reliable support.

With Ebbot's AI-powered Service Automation platform, you can offer instant support, anytime, anywhere, and in any language—creating smoother journeys and happier customers.

Make customer service your competitive edge.

Assist when it matters most

Anticipate your customers' needs and provide support exactly when they need it—whether it’s questions about bookings, navigating schedules, or travel disruptions. No delays, just seamless assistance.

Tailor experiences that convert

Offer personalized suggestions, upgrades, and loyalty rewards that feel relevant and timely, boosting conversions and creating memorable customer experiences.

Be present across every channel

Stay available on web, mobile, or any preferred messaging platform, ensuring guests get instant support wherever they are—whether on the move or planning their next trip.

How it works

Powered by AI.
Backed by humans.

With our service-optimized AI models, you can quickly create an AI agent that handles most FAQ-style questions instantly. Connect to your key knowledge sources and let the AI work its magic, delivering fast and accurate customer support – no training required!

Illustration of uploading data sources into EbbotGPT knowledge manager

For more complex issues that require integration with other systems, you can boost the AI:s capabilities using predetermined processes and NLP. In our user-friendly bot studio, you can create detailed workflows that guide customer through processes like bookings or loyalty-program signup one step at a time.

Illustration of the Ebbot visual drag-and-drop bot studio

Sometimes, nothing beats a human touch. Our live chat is here for those moments, ensuring a fluid switch from AI to human assistance. With smart quick-reply templates, power-ups, and the ability to create and update tickets directly in chat, the live chat is a tool loved by both ecustomers and agents